Your privacy matters at 55 Game. This policy explains, in plain English, exactly what personal information we collect from Pakistani players, how we use it, who we share it with, and what rights you have over it. Please read it carefully.
Our core commitments to your privacy at a glance
All personal and financial data stored by 55 Game is encrypted. It is never held in plain text format in our systems.
55 Game does not sell, rent, or trade your personal data to any advertising network or marketing company. Ever.
We only collect the data we genuinely need to run your account, process payments, and comply with legal obligations. Nothing more.
You can access, correct, or request deletion of your personal data at any time by contacting our support team at support@55game.biz.
This Privacy Policy describes how 55 Game ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players who use the services available at 55game.biz. It applies to all Pakistani players who register an account, deposit funds, place bets, play casino or Ludo games, or simply visit the website. This policy forms part of our Terms and Conditions and should be read alongside them. If you have questions about anything in this document, our support team is available 24/7 at support@55game.biz.
Privacy is something 55 Game takes seriously — not because a policy document says we have to, but because our entire platform is built on the trust of Pakistani players. When you hand over your name, your CNIC number, your Easypaisa or JazzCash account details, or any other personal information, you deserve to know exactly where it goes, who sees it, and what it's used for.
This document is written to be readable, not to be buried in legal language that most people skip. We've tried to explain things plainly. Where technical or legal language is unavoidable, we've added context to make sure the meaning is clear. If something in here doesn't make sense or you want more detail on any point, contact us directly — we'd rather answer a question than leave you guessing.
55 Game is the data controller for all personal data collected and processed under this policy. Data is processed in accordance with applicable privacy law. By using the 55 Game platform in any capacity — browsing, registering, depositing, playing — you acknowledge that you have read and understood this Privacy Policy.
55 Game collects personal data across three categories:
Identity and Contact Data includes your full name as it appears on your CNIC or NICOP, your date of birth, your national identity number (for KYC verification), your mobile phone number, and your email address. This is the core information required to open and maintain a 55 Game account.
Financial Data includes the payment methods registered to your account — the mobile wallet numbers (JazzCash, Easypaisa, NayaPay, SadaPay), bank account details used for IBFT transfers, and partial card numbers where Visa or Mastercard is used. Full card numbers are never stored by 55 Game — these are handled by the payment processor only. We also retain a record of your transaction history: deposits, withdrawals, and account balance changes.
Usage and Technical Data includes your IP address at the time of registration and each login, your device type and operating system, your browser type and version, the pages of the 55 Game platform you visit and the time spent on them, your betting and gaming history, and session duration records. This data helps us maintain security, detect unusual account activity, and improve the platform experience.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity | Name, DOB, CNIC number | Account creation, KYC, age verification |
| Contact | Mobile number, email | Account communications, support, withdrawal confirmation |
| Financial | Payment account numbers, transaction history | Processing deposits and withdrawals, AML compliance |
| Technical | IP address, device type, browser | Security monitoring, fraud detection |
| Gaming | Bet history, game sessions, win/loss records | Account integrity, responsible gaming monitoring |
| Communications | Support chat logs, email threads | Dispute resolution, quality assurance |
55 Game collects data through three main channels:
Every use of your data at 55 Game serves a specific, defined purpose. We do not use your data for anything not listed here:
55 Game processes your personal data under the following legal grounds:
Processing your name, contact details, payment information, and gaming activity is necessary to operate your 55 Game account and deliver the services you signed up for.
Promotional communications are sent only with your consent. You provide this consent during registration and may withdraw it at any time. Withdrawing consent does not affect the lawfulness of processing before withdrawal.
KYC verification, transaction record-keeping, and anti-money laundering checks are performed because 55 Game is legally obligated to conduct them under applicable financial and gaming regulations.
Security monitoring, fraud detection, platform analytics, and responsible gaming monitoring are conducted under legitimate interest — protecting the platform and its players from harm.
55 Game does not sell, rent, or trade your personal data to any third party for commercial purposes. Period. The following categories of third party may receive limited personal data from us only where strictly necessary for the stated purpose:
All third parties who receive personal data from 55 Game are bound by contractual data processing agreements that require them to handle your data securely, use it only for the specified purpose, and delete it when no longer needed.
Payments at 55 Game are processed exclusively in PKR through Pakistan-based payment channels. The way your financial data is handled depends on the payment method you use:
Mobile Wallets (JazzCash, Easypaisa, NayaPay, SadaPay): Your wallet number is stored against your 55 Game account for the purpose of withdrawal routing. The actual processing of the transfer is handled by the respective wallet provider. 55 Game stores a transaction log including the amount, date, and wallet number but does not store wallet PINs or credentials.
Bank Transfers (IBFT): Your bank account number and the associated bank name are stored for withdrawal routing purposes. 55 Game does not store banking passwords or online banking credentials.
Visa / Mastercard: Card details are handled directly by the card payment processor — 55 Game never stores full card numbers, CVV codes, or card expiry dates. The processor returns a tokenised reference that 55 Game uses to identify the saved card for future transactions. This is standard practice across all reputable online payment systems.
Transaction records are retained for a minimum of 5 years as required by anti-money laundering regulations. These records include the transaction type, amount in PKR, timestamp, payment method, and associated account identifier.
55 Game retains personal data only for as long as necessary for the purpose for which it was collected, or as required by law. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal compliance, dispute resolution |
| KYC documents | 5 years from date of submission | Anti-money laundering regulations |
| Transaction records | 5 years from transaction date | Financial regulation, audit requirements |
| Betting and gaming history | 3 years from last activity | Responsible gaming monitoring, disputes |
| Support communications | 2 years from last interaction | Quality assurance, dispute evidence |
| Technical/session logs | 12 months | Security monitoring, fraud detection |
| Marketing consent records | Duration of consent + 2 years | Compliance with consent obligations |
When data is no longer required, 55 Game deletes it securely using methods that prevent recovery. Anonymised aggregate data derived from player activity — from which individual players cannot be identified — may be retained indefinitely for statistical analysis and platform improvement purposes.
The security of your personal and financial data is a technical and operational priority at 55 Game. The following measures are in place to protect your information:
All data transmitted between your device and the 55 Game servers is protected by 256-bit SSL/TLS encryption — the same standard used by banks and major financial institutions.
Personal and financial data stored in 55 Game databases is encrypted at rest. Sensitive fields such as identity numbers are stored using one-way or asymmetric encryption where appropriate.
Access to personal data within 55 Game's internal systems is restricted on a need-to-know basis. Staff members can only access the data relevant to their specific role, and all access is logged.
Automated systems monitor the 55 Game platform continuously for unusual access patterns, potential security breaches, and suspicious account activity. Alerts are reviewed by the security team in real time.
Despite these measures, no internet-based platform can guarantee absolute security. If you become aware of any suspicious activity on your account or suspect that your 55 Game credentials have been compromised, contact our support team immediately at support@55game.biz and change your password without delay.
55 Game uses cookies and similar technologies on the platform. A cookie is a small text file stored on your device by your browser when you visit a website. Here is what each type of cookie on our platform does:
You can control cookies through your browser settings. Blocking all cookies will affect your ability to log in and use the 55 Game platform. We recommend allowing essential and security cookies at minimum. We do not use cross-site tracking cookies or place tracking pixels for third-party advertising networks.
As a 55 Game player, you have specific rights over your personal data. These rights are genuine and actionable — contact us at support@55game.biz to exercise any of them:
Request a copy of all personal data 55 Game holds about you. Fulfilled within 30 days.
Request correction of inaccurate personal data held about you.
Request deletion of your personal data, subject to legal retention requirements.
Object to processing of your data for direct marketing at any time. Honoured immediately.
Request that processing of your data be limited while a dispute or correction is under review.
Request your data in a structured, machine-readable format where technically feasible.
Note that some rights are subject to limitations where legal obligations require 55 Game to retain certain data — for example, transaction records required by anti-money laundering regulations cannot be deleted on request alone. Where a right cannot be fulfilled in full, we will explain why and fulfil it to the maximum extent possible.
55 Game strictly prohibits registration and use by anyone under the age of 18. We do not knowingly collect personal data from minors. If a person under 18 has registered an account, we require immediate closure of that account and deletion of all associated personal data as soon as the minor status is identified.
If you are a parent or guardian and believe a minor has registered with 55 Game, contact us immediately at support@55game.biz with the account details. We will investigate and close the account within 24 hours, returning any real money balance to the payment method on file and deleting the personal data associated with the account.
The 55 Game platform does not contain links to external websites. However, certain game titles available on the platform are developed by third-party game providers. These providers may collect limited technical data — such as session ID and game result data — directly in connection with the delivery of their game. This data collection is governed by the game developer's own privacy policy and is subject to the data processing agreement between 55 Game and the developer.
55 Game is not responsible for the privacy practices of third-party game developers beyond the contractual obligations imposed on them by our data processing agreements.
55 Game may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. Where changes are material — meaning they affect how we use your data in a way that could affect your rights — we will notify you by email to your registered address at least 7 days before the changes take effect.
Minor clarifications and non-material updates will be reflected with a revised "Last Updated" date at the top of this page without prior individual notification. We encourage you to review this policy periodically. Continued use of the 55 Game platform after the effective date of any update constitutes acceptance of the revised policy.
This Privacy Policy was last updated on 1 January 2025.
If you have any question about this Privacy Policy, want to exercise any of your rights, or have a concern about how 55 Game has handled your personal data, please get in touch:
Privacy-related requests such as data access, correction, or deletion requests should be submitted by email for record-keeping purposes. Include your registered email address and a brief description of your request. We may need to verify your identity before fulfilling certain requests.
Half a million Pakistani players trust 55 Game with their data and their money. 256-bit SSL encryption, PKR-only transactions, JazzCash and Easypaisa support, and a team that's available 24/7. Register free and experience it yourself.
By registering, you confirm you are 18+ and accept our Terms and Conditions and this Privacy Policy.